We are always seeking feedback on our Patient Transport Services from service-users, relatives and professional staff that make use of our services or come into contact with us.
If you have any feedback (positive or negative) then please let us know so that we can continue to learn and improve - you can use the Contact page to find various ways of getting in touch with us - the below is a selection of the feedback we have already received.
"Very efficient service, many thanks."
"I felt I was well looked after by everyone - Thank you!"
"I would be grateful if you could pass on my thanks to Mark and Colin. They recently transferred my father following an operation from Lister Hospital to his home. I cannot thank them enough for their care and consideration they gave to him throughout the transfer. They acted with professionalism, kindness and reassurance throughout and are a great credit to your company. I would also like to add that compared to other hospital transport used over the past year their service was exceptional."
"Excellent and friendly staff."
"Very friendly made comfy, chatty and
put at ease."
"My mum was brought home via your ambulance service. The driver Colin & Debbie were lovely and really took care of my mum and made her feel safe."
"Excellent crew, would always recommend Radmere."
"Ambulance crew were fantastic - polite and caring."
"Very helpful with the transfer of my patient from hospital to another hospital."
"I was treated well and we had a laugh under difficult circumstances."
"Attendant jolly and always making sure we were comfortable. Journey was smooth."
"Very professional and good company over a long journey."
"Very kind and understanding."
"Excellent care, thank you."
"Really smooth drive and comfortable."
"Crew looking very smart, polite. Calmed me and explained what treatment I was going to have at hospital."
"Service and crew have been excellent."
"Just a quick message to say thanks to Mark & Colin who transferred my mum. They were kind, caring & friendly — a real credit to your company."
"Very polite crew members. Put me at ease as I was very anxious before my journey - Thank you."